Counselling services
Page last reviewed 19.12.2024
Phone helpline and chat counselling
Counselling services are on Christmas break from 20th December
- Phone helpline is open again on 8th of January at 9.00-11.30.
- Chat counselling is open next time on 9th of January at 12.30-15.00.
At our counselling services, you can openly and confidentially discuss HIV risks and concerns as well as other issues related to sexual health. You can also ask about Hivpoint’s STI testing service and anonymous rapid HIV testing which are both free of charge.
The calls and messages are answered by the employees of Hivpoint.
HIV phone helpline
The Hivpoint’s phone helpline +358 207 465 705 is open on Wednesdays from 9.00 am to 11.30 am.
Online chat counselling
Open on Mondays and Thursdays from 12.30 pm to 3.00 pm.
Personal appointments
You can make an appointment for personal counselling. Hivpoint’s sexual health counselling is confidential and free-of-charge. At Hivpoint it is possible to attend to 1-5 sexual health counselling sessions.
The themes of the appointment may include, for example:
- Protection against HIV and other sexually transmitted infections
- Fear of contracting HIV
- Sexuality (sexual orientation, preferences, etc.)
Appointments are anonymous, free of charge and confidential. In our services, we take into account the diversity of sexuality, gender and relationships. Sexual health counselling can be obtained in Finnish and English, and it is also possible to use interpreter services.
Sexual health counselling sessions happen in Hivpoint’s office in Helsinki.
You can book an appointment for sexual health counselling from Hivpoint’s phone helpline or chat counselling.