Counselling services

Three persons are talking to each other. There are brochures and condoms on the table.

Page last reviewed 5.8.2024

Phone helpline and chat counselling

At our counselling services, you can openly and confidentially discuss HIV risks and concerns as well as other issues related to sexual health. You can also ask about Hivpoint’s STI testing service and anonymous rapid HIV testing which are both free of charge.

The calls and messages are answered by the employees of Hivpoint.

HIV phone helpline

The Hivpoint’s phone helpline +358 207 465 705 is open on Wednesdays from 9.00 am to 11.30 am.

Online chat counselling

Open on Mondays and Thursdays from 12.30 pm to 3.00 pm.

Check the exceptional opening hours for Hivpoint’s services

Personal appointments

You can make an appointment for personal counselling. Hivpoint’s sexual health counselling is confidential and free-of-charge. At Hivpoint it is possible to attend to 1-5 sexual health counselling sessions.

The themes of the appointment may include, for example:

  • Protection against HIV and other sexually transmitted infections
  • Fear of contracting HIV
  • Sexuality (sexual orientation, preferences, etc.)

Appointments are anonymous, free of charge and confidential. In our services, we take into account the diversity of sexuality, gender and relationships. Sexual health counselling can be obtained in Finnish and English, and it is also possible to use interpreter services.

Sexual health counselling sessions happen in Hivpoint’s office in Helsinki.

You can book an appointment for sexual health counselling from Hivpoint’s phone helpline or chat counselling.