Contact information

Page last reviewed 22.2.2023

HIV phone helpline

Tel. +358207 465 705
on Wednesdays from 9.00 am to 11.30 am

The price is 8,35 cent / phone call + 16,69 cent / minute (24%VAT)

Online chat counselling

Mondays, Tuesdays and Thursdays from 12.30 pm to 3.00 pm

You can find the chat window at website from lower right corner.


Hermannin rantatie 2 B, 00580 Helsinki, Kalasatama (visiting address)
Find address on the map >>

Kuvassa on kartta, jossa näytetään Hivpointin Helsingin toimipisteen sijainti Kalasatamassa osoitteessa Hermannun rantatie 2 B
Hivpoint’s office is located in Kalasatama, near the metro station.


Hivpoint’s office is wheelchair accessible. The chaircase has a wheelchair lift that allows access to the office door. The lift is operated by remote control. Ring the door bell at the front door when you need to use the wheelchair lift. Our staff will bring the remote control and assist if necessary.

Gender neutral restrooms at Hivpoint’s office are wheelchair accessible.

Hivpoint’s staff

E-mails of Hivpoint’s staff members: firstname.lastname(at)

Executive Director
Jukka Keronen +358 40 564 8814

Preventive HIV work and services

Jenny Tigerstedt, Director of HIV prevention and services +358 50 304 6068

Teppo Heikkinen, Specialist: men, who have sex with men, +358 50 584 6269

Niina Laaksonen, Specialist: migrants, +358 40 778 9881

Batulo Essak, Specialist: people living with HIV, +358 40 778 9861

Pia Västinsalo, Specialist: travelers (on leave of absence)

Projects >>

Sami Tuunainen, Project Coordinator: Seksitautien jäljillä -Project (2021-2023) +358 40 552 4089

Communication and advocacy work

Vilma Pietilä, Director of communications and advocacy work +358 44 544 0900

Sanna Salo, Specialist: advocacy work among healthcare professionals +358 40 860 7988

Anni Susineva, Specialist: communication +358 40 869 9007

Maria Oinonen, Campaign Coordinator (on parental leave)

Fundraising and materials


Please call: +358 207 465 705

Patient ombudsman

Vilma Pietilä, +358 44 544 0900

You can contact the ombudsman if you are unsatisfied with any treatment or service received at Hivpoint. The ombudsman can also be contacted by family members and others collaborating with the client.

Invoices for Hivpoint

The new billing addresses from April 1, 2022.

We have moved to electronic processing of purchase invoices. Invoices are preferably e-invoices.

Online store

>> online store sells HIV home tests, different types of condoms, lubricants, sexual health education materials and other products related to sexual health.