Phone helpline and chat counselling
Page last reviewed 21.8.2023
HIV phone helpline
The Hivpoint’s phone helpline +358 207 465 705 is open on Wednesdays from 9.00 am to 11.30 am.
The calls are answered by employees of Hivpoint. You can call the helpline when you need support, guidance or counselling regarding HIV or other STIs. You can discuss openly and confidentially about HIV risks and concerns as well as other issues related to sexual health. You can also ask about the free and anonymous HIV rapid testing. Read more about Hivpoint’s free HIV testing services here >>
Online chat counselling
Open on Mondays, Tuesdays and Thursdays from 12.30 pm to 3.00 pm.
You can discuss openly and confidentially about HIV risks and concerns as well as other issues related to sexual health.
Counselling services are closed on these dates:
- 19.9. counselling chat is closed due to staff development day.
- 24.10. counselling chat is closed due to staff development day.
- 7.11. counselling chat is closed due to staff development day.
- 12.12. counselling chat is closed due to staff development day.
Personal appointments
You can make an appointment for personal counselling or consultation regarding matters related to sexual health, sexuality and HIV. We offer these services at our office, via phone or video call. All our staff members are social and health care professionals.
At our office, you can discuss for example about HIV and other STIs, your concerns about HIV and how to protect yourself from transmission.
You can come to the appointment by yourself or bring along your partner or another support person. We also offer crisis counselling for people living with HIV and their close ones. Read more here >>
You can book an appointment by calling to the Hivpoint’s helpline or contacting the chat service. You’ll find the contact details from this page.